0141 887 7378

You are here

My goods have been damaged in transit, what do I do?

We have unpacked our delivery and there is damage to our goods.  What do I do?

Our policy:

  1. You must sign for your goods damaged.
  2. You must make us aware of any damage within 24 hours.
  3. Send us a picture of your damaged package and goods.

If you do not follow these rules we cannot claim against the carrier and will not be held responsible for replacing damaged goods.